Privacy Policy

GrOwLive Academy ("we", "us") is operated by Client Solution Innovations. This policy explains what information we collect on growliveacademy.com and how we use it.

Information we collect

When you purchase a membership or contact us, we collect the information you provide: your name, email address, phone number if given, billing address, and the content of any message you send. Payment card details are entered directly into our payment processor's secure form and are not stored on our servers. We also collect standard technical information such as your IP address, browser type, pages visited, and the date and time of your visit.

How we use it

We use your information to process your purchase, provide access to membership content, send receipts, renewal reminders, and account notices, respond to your messages, and improve the site. If you are a member, we may also send you information about GrOwLive Academy events and offers. You can unsubscribe from marketing email at any time using the link in any message; account notices such as receipts and renewal reminders will still be sent while your membership is active.

Who we share it with

We share information only with the service providers needed to run the Academy: our payment processor, our email delivery provider, our customer relationship system, and the membership platform that hosts the recordings. These providers process your information on our behalf and are not permitted to use it for their own purposes. We do not sell your personal information.

Cookies

The site uses cookies and similar technologies for basic functionality and to understand how the site is used. You can control cookies through your browser settings.

Retention and security

We keep your information for as long as your membership is active and as long as needed for our records, tax, and legal obligations. We use reasonable technical and organizational measures to protect it.

Your choices

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it, by reaching us through our contact page.

Children

The site and membership are intended for adults. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy from time to time. The date of the current version appears below.

Last updated September 30, 2026.